Overview Executives-Back-End / Blended / Customer Service-Email + Chat + Voice – EXL Cape Town, Western Cape, South Africa Responsibilities To ensure customer appointments are booked inline with business and customer expectation, overcoming objections and ensuring these are resolved to a conclusion. Support the other departments in dealing with customer queries regarding scheduling. Manage and understand the expectations of the customer and to ensure service lines are adhered to. #J-18808-Ljbffr
Executives-Back-End / Blended / Customer Service-Email + Chat + Voice
EXL
cape town, cape town
Published 14 days ago
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