The Shoprite Group of Companies in South Africa seeks a Customer Experience Hub Training & QA Manager to develop and deliver customer quality assurance frameworks and training programs. This role involves working closely with Customer Service Managers to enhance the skills of customer care agents. The successful candidate will create robust training content and processes, ensuring alignment with the department's requirements. This position demands flexibility, as working hours will vary, including weekends and public holidays. #J-18808-Ljbffr
Cx Training & Quality Assurance Lead
SHOPRITE GROUP OF COMPANIES
Remote, Remote
Published 10 days ago
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