Overview An industry-leading Bank situated in Stellenbosch is urgently seeking the expertise of an experienced Senior Credit Client Value Specialist to join their team. Key Performance Areas Marketing & Campaigning Product understanding and alignment Design and maintain Credit profiling, behavioural and educational tools Implement and enhance Credit profiling, behavioural and educational tools Reporting Best practice and know-how Stakeholder engagement Key Requirements Creating strategies and tactics to influence client behaviour Client journey analysis Retail credit lifecycle and market Database querying software (ex. SQL), Data and analytics OR Advanced Excel Client engagement solutions including direct marketing segmentation Relevant legislation, for example, the National Credit Act (NCA) Consumer Protection Act (CPA), Protection of Personal Information Act (POPI) Banks Act and Basel III Risk Framework Project management principles Credit affordability assessment regulations. Education & Experience Relevant Honours degree (Masters advantages) in Business/Behavioural Economics/Management Accounting/Industrial Engineering/Economics/etc. 3-4 years (if acquired a master’s) 6+ years of relevant retail credit analysis experience Experience in behavioural analysis. Client journey mapping Experience with Experimentation, and champion challenger techniques. Experience in delivering a product or tool, through working with various internal and external stakeholders Compensation Salary: negotiable. Our client is offering a highly competitive salary for this role based on experience. Full Time #J-18808-Ljbffr