Job Title Unilever is currently hiring for an Artwork Technologist Function: Marketing - Global Digital Solutions Reports to: Artwork Excellence Process Manager / Digital Pack AI Lead Location: Durban/Johannesburg Terms & Conditions: Full time, onsite Job Purpose This role brings together technology powered expertise and solutions to the overall GMS ecosystem transforming how packaging artwork and digital pack assets are created, adapted, reviewed, delivered, stored and maintained across technology, processes and markets. The role must encompass and bring to life the strategy for automation within GMS across the ecosystem. The successful candidate must have a good understanding of how general process flows work, and be familiar with current market trends/ landscape within the automation and AI ecosystem. Main Responsibilities Ownership and delivery – Identify key technology solutions in Market to design and run experiments/POCs to drive efficiency improvements in the end-to-end Artwork Process (2D + 3D). Collaborate with internal stakeholders to identify bottlenecks, pain points, and opportunities in the current and emerging Artwork Process to feed into the automation pipeline for both 2D and 3D (CGI) asset creation. Data-driven analytics within the Artwork Process (2D and 3D) to identify bottlenecks and opportunities for automation. Work with vendors, IT partners, and Digital Asset Management teams to prototype automated and/or AI solutions addressing bottlenecks and resource-intensive activities. Ensure solutions defined can be scaled globally. Build evaluation criteria and measure speed, cost, quality and compliance improvements. Document results, risks, and business value. Ensure compliance with Unilever Security policies when defining and embedding automation solutions. Improve integration between external vendors, artwork tools, Digital Asset Management, Functional Source systems, Power BI, etc., by defining requirements for API-driven system integration and orchestration. Hand over and training of BAU solutions to identified stakeholders and vendors. Drive adoption and change management for deployed solutions. Responsible for leading and meeting agreed timelines as per project scope. Qualifications & Experience Experiences & Qualifications Relevant tertiary degree. A blend of artwork process excellence and automation/AI fluency. Experience with technology-driven POCs and delivery using AI (Generative and Agentic), automation or workflow optimization. Hands-on experience with leading LLMs, multi-modal AI and prompt engineering. Experience in AI and automation delivery with 3rd party platforms. 5 years in process management, packaging artwork, design-to-print, marketing operations, DAM or related fields. Solid and demonstrable understanding of managing projects across multiple markets/agencies. Experience working with artwork management systems, Digital Asset Management platforms and creative production tools. Skills Ability to prototype use cases using market available technologies. Clarity in evaluation of models including impact and ROI. Knowledge of API integrations, metadata governance and workflow automation. Proficiency in data analytics and data-driven decision making. Deep understanding of artwork and asset lifecycle and design-to-print processes. Familiar with legal/regulatory packaging and digital asset constraints. Proven track record working with internal stakeholders and external vendors. Proficiency in Power applications. High attention to detail, accuracy and quality control. Analytical skills to identify root cause and derive technology/AI/Gen AI solutions. Process-minded to identify opportunities for streamlining and enabling efficiencies via technology/AI/Gen AI solutions; continuous improvement mindset. General knowledge on systems/tools and troubleshooting. Critical Behaviours Care deeply : care about consumer experiences, people’s growth, and impact on the planet; bring your best self and have emotional intelligence to take feedback. Focus on what counts : set clear goals and recognize maximum performance impact; deliver results at speed. Stay three steps ahead : think boldly and creatively; curious and confident; iterative, test-do-learn approach. Deliver with excellence : take ownership and hold each other to account; execute and achieve results. Unilever is an equal opportunities employer and committed to diversity and inclusivity in the workplace. We are an equal opportunity employer and encourage applications from diverse candidates. When appointing potential candidates, the South African Employment Equity and Broad Based Black Economic Empowerment legislation will be considered. We may verify the right to work in South Africa as required by law. Foreign nationals may be asked to provide supporting documents. Unilever is committed to equity, inclusion and diversity to drive business results and create a better future for diverse employees, global consumers, partners, and communities. If you require any support or access requirements, advise us at the time of your application so we can support you through your recruitment journey. #J-18808-Ljbffr