The primary objective of the National Operations Manager position is to serve as a direct representative responsible for making and implementing sound decisions across all areas of the business, including planning, directing, and coordinating assigned business functions. The role also involves ensuring the achievement of new business objectives, sales targets through personal performance, and driving the performance of the sales team. The National Operations Manager reports directly to the General Manager . Key responsibilities include: Overseeing sales, operations, financial management, governance, and ensuring strategic objectives and profitability are achieved in all departments. Asset management and maintenance. Personnel management and related functions. Overall administration of the division. Providing effective leadership to ensure staff function as a committed and effective team aligned with the group's vision, mission, goals, and values. Maintaining a productive, cost-effective, safe, and legal workplace. Profile Key Performance Areas: The individual must successfully perform each essential duty and key performance area, which are critical outcomes and may be updated to meet business needs: · Business Reporting: Prepare and present clear, timely reports and proposals for the General Manager. Follow up on business concerns and research issues effectively and promptly. · Sales: Manage all field sales activities across regions and market divisions. Conduct field trips, engage with customers, distributors, and end-users; attend conventions and exhibitions to promote products. · Financial Management: Enforce internal financial controls as per group standards. Provide accurate monthly financial reports. Additional responsibilities include ensuring the quality of financial activities, managing sales targets, stock turn, rental financing, parts inventory, service and maintenance profitability, warranty claims, debt collection, supplier payments, customer service quality, and strategic planning. · Human Resources: Manage staff in accordance with company policies and procedures. · Overall responsibility to grow the branch and develop operational innovations. #J-18808-Ljbffr