A fast-growing online betting brand based in Cape Town is seeking a Head of Customer Service to lead and mentor a high-performing team. The ideal candidate should have extensive experience in the gambling industry, particularly in managing customer service teams and ensuring compliance with regulations. Responsibilities include establishing service standards, handling escalated cases, and collaborating with cross-functional teams to enhance user experience. This role offers a hybrid working model and is designed for someone passionate about customer service and the iGaming sector.#J-18808-Ljbffr
Head Of Customer Experience & Growth (Hybrid, Cape Town)
THE LEGENDS AGENCY
cape town, cape town
Published 5 days ago
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