It's fun to work in a company where people truly believe in what they're doing! Responsibilities Implement a standard greeting protocol. Provide assistance by knowing product locations, features, and benefits. Establish a clear process for addressing customer complaints, including escalating issues when necessary. Follow a standard procedure for stocking shelves, ensuring products are properly displayed and rotated. Maintain a clean and organized store environment and organize merchandise displays. Establish clear communication protocols for interacting with customers, colleagues, and management. Maintain outstanding store condition and visual merchandising standards. Merchandise products according to laid down standards. Check quality, rotate stock, remove expired stock. Prevent wastage, shrinkage, and damages. Check temperatures and maintain the cold chain (if applicable). Maintain hygiene, housekeeping, and safe working standards (floor and back‑up). Check correct pricing and labels. Adhere to and maintain security procedures. Operate and clean equipment according to laid down standards. Respond to customers’ queries in a courteous manner. Promote products. Qualifications Hard working and able to work shopping mall hours. Able to work under pressure. Passion for retail. Proficient in English. Assertive and able to communicate effectively. Align with Pick N Pay values. Self‑motivated and own development driven mindset. Good service orientation. Good interpersonal skills and a team player. Customer‑centric. #J-18808-Ljbffr