Overview Are you ready to make a real impact? Join the ASI group in Financial Services and be the vital link between us and our valued clients! What you’ll do: Provide expert advice and query resolution; deliver top-notch administrative services; facilitate communication, training and education; build relationships with key stakeholders. To apply, send your latest CV and a motivational letter on why you would be a good fit to Key Responsibilities Conduct thorough analysis of clients’ overall benefits (e.g. medical scheme, retirement fund, group risk, wellness programmes etc.). Conduct annual reviews (benefit and cost comparison) of all benefits. Propose strategies geared towards mitigating the risks identified, improving efficiencies, and leveraging business opportunities within each client. Facilitate and manage meetings (internal and external) with an outcome in mind. Ensure adherence to time allocated, promote interaction and control focus to discussion points. Ensure execution of strategies and services planned for each year within the time allocated. Develop and maintain a good relationship with the HR/Payroll Team, HR Management and the Executive Team. Take ownership of and resolve elevated service delivery complaints promptly and effectively, ensuring root causes are identified and addressed to prevent recurrence. Ensure compliance to Service Level Agreements and Turn Around Times. Proactively build and maintain strong relationships with key service providers (e.g., Discovery Health, Sanlam, Momentum). Manage a team of Member Consultants by communicating their roles and responsibilities and assisting them with their workflow. Identify cross-selling opportunities within your portfolio of clients and create a platform/opportunity for the relevant sales team to close the deal. Requirements, Qualifications and Competencies Requirements & Qualifications: BCom, BSc or relevant qualification. The Senior Consultant would be required to be compliant with the legislative requirements of the industry. FAIS Fit & Proper compliance (NQF Level 5, Regulatory Exams) Class of Business and CMS Registration; 3-5 years’ experience in Employee Benefits Consulting Must have own vehicle and valid driver’s licence Competencies: Exceptional written & verbal communication skills (English); Customer-focused mindset Complex Problem Solving; Attention to detail; Deadline-driven Keen to work in a growing group and make a difference #J-18808-Ljbffr