Requisition nr: Personal and Private Banking It Application Development Manage Others Position BI Manager Why join the team! This role places you at the centre of a high‑impact analytics environment, working directly with the Managing Executive and senior leaders to influence strategic decision‑making across Personal and Private Banking. As the BI Manager, you’ll lead a team of five analysts while driving the development of advanced SQL and Power BI solutions that uncover insights, highlight opportunities, and enable improved performance and business growth. You’ll work with large, complex datasets and sophisticated BI models, giving you the platform to shape cluster‑level priorities through data‑driven intelligence. You’ll thrive in a space that values autonomy, innovation and continuous development. The role offers direct exposure to executive forums, the opportunity to uplift BI capability, and the chance to mentor and grow analysts—while contributing to transformation and the advancement of diverse talent in data and analytics. With broad exposure to banking operations, performance metrics and productivity drivers, you’ll have the opportunity to translate raw, complex data into meaningful insights that drive real strategic impact—making this role ideal for a technically strong BI leader seeking visibility, challenge and growth. Job Purpose To lead, manage and develop the BI team responsible for delivering high‑quality, reliable and strategically aligned management information (MI) and analytical insights. The role ensures consistent delivery of SQL and Power BI outputs, supports high‑priority business requests, strengthens decision‑making for senior leadership, and enhances BI productivity, quality and capability across the team. Job Responsibilities Operational Delivery & BI Execution Drive delivery against agreed quality standards and turnaround times. Monitor team deliverables, ensuring strong task tracking and productivity management. Oversee the development and optimisation of SQL queries, data models and Power BI dashboards. Manage BI production readiness, testing, and defect resolution to ensure fault‑free releases. Provide 1st and 2nd level BI production support when required. Stakeholder Management & Strategic Insights Build strong relationships with senior leaders and business stakeholders. Understand business challenges and translate them into BI problem statements and actionable insights. Present findings to executives, highlighting trends, root causes, operational gaps and growth opportunities. Ensure alignment of BI outputs to SLAs, OLAs and business expectations. Team Leadership & Capability Building Lead, coach and mentor a team of 5 BI/MIS analysts. Drive team efficiency, time management and high‑performance behaviours. Conduct performance reviews, provide continuous feedback, and manage development plans. Foster a culture of accountability, learning and delivery excellence. Technical Governance & Quality Assurance Review and approve technical specifications, data models and BI solution designs. Ensure robust end‑to‑end testing and sign‑off of all BI changes before production migration. Champion compliance with data governance, regulatory requirements and internal controls. Identify operational risks and implement corrective actions proactively. Ensure BI change requests follow the correct governance processes. Evaluate risk, technical complexity and business impact of proposed changes. Drive continuous improvement in BI processes, automation and solution scalability. Engage in transformation initiatives and support organisational CSI efforts. Essential Qualifications - NQF Level Diploma Advanced Diplomas/National 1st Degrees Preferred Qualification Advanced Diploma or bachelor's degree in information technology, Data, Analytics, Computer Science or related fields Essential Certifications Proficient Certification in relevant technologies Preferred Certifications Advanced BI, Data Modelling or Leadership certifications Minimum Experience Level The ideal candidate will bring: 5–6 years ’ BI/MIS experienc e with a strong technical foundation 1–2 years i n leadership, coaching or supervisory roles Demonstrated expertise in: Developing business insights and presenting to senior stakeholders Experience leading or supporting MI/Reporting teams Exposure to large operational datasets and strategic decision‑support environments Banking experience advantageous but not essential Technical / Professional Knowledge Budgeting Business administration and management Change management Client service management Diversity management Employee training/development Governance, Risk and Controls Principles of project management Relevant regulatory knowledge Staff resource planning Strategic planning Business writing skills Management information and reporting principles, tools and mechanisms General Communication Skills Estimations Organisational structure Disclaimer Preference will be given to candidates from the underrepresented groups Please contact the Nedbank Recruiting Team at #J-18808-Ljbffr