Reference 11093 MLR Consultant Michelle Le Roux Job Description Develop and implement content plans across all social media platforms, including scheduling and publishing daily content. Implement an integrated social media strategy that supports the company’s marketing objectives. Respond to advocates/community comments and questions across all social media profiles/platforms in a timely and professional manner. Respond to and elevate customers’ queries via social media platforms to customer service or another relevant department. Assist in overseeing and producing creative and original content (copy/captions, images and video) for all social media platforms, whilst maintaining a consistent, high-quality brand image. Stay up to date with the latest social media updates, trends and influencers/collaborators. Create content reports and analyse data. Drive the blog content plans, curate and publish blog posts. Qualifications Passionate about social media, content development and leading brands. At least four years’ proven experience in managing social media accounts, including strategy development and content creation. Excellent written and verbal communication skills in both Afrikaans and English. Copywriting skills and experience would be advantageous. Qualification in marketing, communication or relevant field. In-depth understanding of different social media channels, specifically Instagram, Facebook, Twitter, TikTok and LinkedIn. Familiar with social publishing tools such as Hootsuite, Later, Meta, Business Suite and Hubspot, and photography/videography editing tools such as Adobe, Premier Pro, CapCut and InShot. Basic knowledge of Wordpress. Naturally curious with a strong work ethic and willingness to learn. Takes initiative and is willing to go the extra mile and deliver tasks to the best of their ability. Reliable, committed and self-motivated individual with excellent prioritisation and time management skills. Comfortable working cross-company and able to develop strong working relationships. #J-18808-Ljbffr