Field Service and Technical Advising Specialist Full-time Job Family: Field Technical Service Job Title : Field Service and Technical Advising Specialist Industry Focus Group : Freight Service Operations Job Function : Service Job Family : Field Services and Maintenance Band : Grade Responsibilities Provide guidance with customers to ensure all the required tools are available. Provide recommendations on the maintenance material requirements. Provide job training on locomotive systems and product safety. Provide guidance on how to use Wabtec digital & mechanical tools. Advice & coaching during troubleshooting of faults and diagnosis. Perform failure root causes analysis. Analyze failure trends using collected locomotive data. Ensure environmental health and safety awareness during repairs and maintenance. Locomotive data collection and management/shop advisor. Desired Characteristics Willingness to work various shifts & various days. Experience and proficiency with a PC, email, and Microsoft Office applications. Ability to work in a railroad locomotive shop environment. Professional demeanor and appearance representing Wabtec’s to multiple customers. Strong oral and written communication skills. Ability to speak, read, and write English fluently. Technical experience in a locomotive’s maintenance or production environment. Rail industry knowledge and work experience. Experience in a customer technical services role. Strong interpersonal and leadership skills. Effective team member and contributor. Ability to travel 80% of time locally and regionally. Ability to relocate. Tertiary education in Engineering or applicable technical training together with 5 years applicable experience in the railway industry. We’re proud to be an Equal Opportunity Employer. We welcome talent of all backgrounds, experiences, and identities, including race, gender, age, disability, veteran status and more. Need accommodation? Just let us know – we’ve got you. #J-18808-Ljbffr