Location: Cape Town areaDuties: Ensure professional, ethical practice in the unit: Provide and supervise nursing care in accordance with legislation that directly and indirectly governs nursing practice Provide and supervise nursing care in accordance with ethical codes that directly and indirectly guide nursing practices Accept accountability and responsibility for own professional actions Ensure the provision of competent, clinical nursing care in the unit: Use the scientific process of nursing to initiate and manage comprehensive nursing care plans that will ensure quality nursing care Coordinate and supervise nursing activities of members of the healthcare team who provide basic care Customer Satisfaction - Enhance patient satisfaction: Utilise available management tools and strategies to enhance patient experience through continuing quality improvement initiatives e.g CFS and Qe Assist in the management of patient complaints Build professional relationships with the members of the multi-disciplinary team: Cooperate fully with the members of the multi-disciplinary team and independently delivering nursing care Assist in the management of complaints from members of the multi-disciplinary team Safe Environment: Assist in maintaining an environment which is both emotionally and physically safe: Utilise available management tools and participate in pro active management strategies to ensure an emotionally and physically safe patient environment e.g. SHEQ and infection control Business Efficiency - Contribute to business efficiency through cost effective patient care, interdepartmental cooperation and economic use of all resources: Utilise and supervise adherence to interdepartmental requirements with regard to stock management, case management and billing Coaching and mentor staff: Assist in the performance management of the unit staff Assist in staff development through the provision of appropriate on the job in-service education Participate in staff recognition and reward management strategies Requirements: General Nursing Degree / Diploma Registration with SANC A postgraduate qualification, SANC recognized, in the speciality is essential Relevant experience and technical skill to meet the critical outputs Understanding of the private healthcare industry, its challenges and role players would be an advantage Computer proficiency would be an advantage Competencies: Problem-solving, analysis and judgement Attention to detail Resilience Engaging diversity Verbal & written communication skills Influencing skills Building relationships Customer responsiveness Organisational awareness Action orientation Excellence orientation Ethical behaviour TO APPLY: Only if you meet the minimum job requirements and experience as mentioned above , you may submit a detailed updated CV Please Apply Online and complete your registration via our website to enable and protect you as a candidate and to accept the new POPIA terms and conditions This will then create your permanent profile with which you can apply for all jobs as advertised by AJ PERSONNEL However, you may remove your profile from AJ PERSONNEL when you are no longer in the job market Please take note that the applicants who do not adhere to the minimum requirements will not be considered for the respective position Note our clients may expire jobs at their own discretion AJ PERSONNEL will only respond to shortlisted candidates If you have not received a response within two (2) weeks from applying, your application was then unsuccessful for that specific position, however your profile remains on our system for future opportunities