Business Unit: Rondebosch Medical Centre Posted: , Closing: Location: Western Cape, Cape Town Description A vacancy has arisen for a Switchboard Operator , reporting to the Patient Administration Manager . The successful candidate will provide efficient switchboard services in a professional and friendly manner whilst delivering uncompromising quality to all customers. Critical Outputs Monitor incoming and outgoing calls via the telephone management system and route these accordingly in a professional and friendly manner. Maintain a register of all service problems and present these to management. Maintain extension numbers list and issue to all users as required. Attend to internal and external customer queries. Assist users with faulty telephone lines. Work with front desk team performing administrative tasks. Requirements Two-year work experience in a similar environment Experience in dealing with people including managing conflict Knowledge of hospital procedures and medical terminology will be an advantage. Ability to work shifts (day or night) Collaboration/ Relationship Building Problem-solving, analysis and judgement Resilience Verbal & written communication and presentation skills Organisational awareness Excellence and quality orientation Ethical behaviour Departments Services Rondebosch Medical Centre is an equal opportunity employer, external candidates will also be considered. Only shortlisted candidates will be contacted; should you not receive any communication after 2 weeks of closing date, kindly consider your application as unsuccessful. #J-18808-Ljbffr