Position Project Manager (E-commerce Growth & CRM) Location South Africa - Remote (must be able to travel when needed) or Europe (Germany, UK) Company Base Germany Compensation $2,000 - $2,500 USD per month Type Full-Time, Independent Contractor Working Hours Monday to Friday, 9:00 AM - 5:00 PM (European time) About The Client The client is a growing lifestyle and design label in the premium dog products segment, focusing on aesthetics, sustainability, and quality. Based in Germany, they are launching their first collection of high-quality dog accessories in the US and Germany. After finalizing initial product development, the focus has shifted to market entry, digital growth, and customer retention. We are looking for a hands‑on, growth-oriented professional to lead our D2C execution. Key Responsibilities Shopify Management: Take full ownership of the Shopify store, including hands‑on management, catalog updates, app integrations, and site optimization to improve conversion rates (CRO). CRM & Lifecycle Marketing: Lead the CRM strategy using Klaviyo. Design, implement, and optimize automated email flows, customer journeys, and newsletters to drive retention and LTV. D2C Growth Execution: Coordinate and execute launch campaigns for the US and German markets, ensuring all digital touchpoints are aligned with the brand's premium positioning. Performance Oversight: Manage and collaborate with the freelancer team (designers, media buyers) to ensure marketing campaigns and product launches are executed on time and within budget. Operational Alignment: Work directly with the co‑founder to translate strategic priorities into actionable growth experiments and operational workflows. Requirements Minimum 4+ years in E-commerce or Digital Marketing, specifically for D2C brands (experience in pet accessories or premium lifestyle goods is a plus). Advanced, hands‑on experience with Shopify and Klaviyo is mandatory. You should be comfortable building flows and managing a store's backend. Strong understanding of D2C metrics (CAC, LTV, ROAS, Conversion Rate) and customer journey optimization. Communication: C1-level English (written and spoken). German is a significant plus given the company base and upcoming DE launch. Proven ability to manage multiple projects, timelines, and freelancers in a fast‑paced startup environment. Valid passport and availability to travel to Germany for team collaborations when needed. Benefits & Perks Fully Remote: Flexibility to work from South Africa or Europe. High Impact: You will be the engine behind the brand's global launch and growth phase. Creative Environment: Work with a premium, design-driven brand in a rapidly expanding industry. #J-18808-Ljbffr