This position will be responsible for the following 4 Key Performance Areas: MANAGING CPT DEPOT MANAGE & OVER SEE OPERATIONS & STAFF MANAGE VEHICLES MAINTENANCE & REPAIRS CUSTOMER VISITS EXISTING & NEW CLIENTS KEY PERFORMANCE AREA (RESPONSIBILITIES) MEASURE | KPI (WHAT SUCCESS LOOKS LIKE) Financial Responsibilities: RATES NEGOTIATIONS FOR POTENTIAL CLIENTS MANAGE BRANCH COSTS MAINTENANCE QUOTES & COMPARRISONS CASH CLIENTS’ QUOTES & COLLECTIONS EX CPT MANAGEMENT OVERTIME & COSTS MANAGEMENT OF CASUALS & COSTS Customer Responsibilities: SOURCING NEW CUSTOMERS GENERAL CUSTOMER SERVICES QUERIES- EMAIL- WHATS APP-TELEPHONICALLY REPORTING ON VOLUMES & KPI’S ENSURING OPERATIONS RUN SMOOTHLY DAY TO DAY CUSTOMER VISITS AS AND WHEN REQUIRED Operational Responsibilities: DAILY ROUTE PLANNING WITH OPERATIONS TIME SHEETS FLEET IT REPORTING MANAGE FLEET CONTROLLER LOAD PLANNING FOR KEY ACCOUNTS BTW’S TIME SHEETS DRIVERS & CASUALS OVER SEE NIGHT SHIFT SUPERVISORS ENSURING FUEL ACCOUNTS ARE TOPPED UP AT ALL TIMES KEY ACCOUNTS OPERATIONAL UPDATES HEALTH & SAFETY Learn & Grow Responsibilities: SALES & NEW BUSINESS EXCEL UNDERSTANDING EVERY LEG OF THE COURIER PROCESS ROUTE PLANNING