About Us TalentPop App is on a mission to build an amazing team of Customer Service Representatives who are passionate about delivering world‑class service and making a meaningful impact with every interaction. Perks & Benefits Annual performance-based increases Paid time off Health and dental insurance or a monthly health stipend Holiday bonuses Permanent work‑from‑home setup Opportunities for career advancement as we continue to grow Responsibilities Address Customer Inquiries: Handle customer inquiries through email, phone, live chat, and/or social media. Assist Customers: Support customers with orders, shipping, product details, and returns. Quality-Based Responses: Provide thoughtful, high-quality responses that reflect our service standards. Requirements Proficiency in English (both written and verbal). At least 1 year of online/remote customer service experience. Experience with tools like Gorgias, Zendesk, or Shopify is a plus or an advantage. Excellent problem‑solving and communication skills. Adaptable and solutions‑oriented mindset. Technical Requirements Personally owned PC or laptop with an i3 processor or equivalent. Minimum of 25 Mbps for both upload and download internet speed. #J-18808-Ljbffr
Customer Service Representative
TALENTPOP APP
cape town, cape town
Published 10 days ago
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