| | || --- | --- || **Location** | South Africa (Remote) || **Qualifications** | None / No Formal Education || **Experience** | No Experience / Fresh |## Job OverviewOdixcity Consulting is seeking an Entry-level Chat Support Specialist to join their team, working remotely from South Africa. This role involves providing efficient and friendly support to clients through chat channels, ensuring a high level of customer satisfaction.## Company OverviewOdixcity Consulting is an International HR consulting and procurement firm with expertise in Recruitment & Selection, Performance management, Training & Development, Compensation and benefits, as well as Outsourcing of goods and services for organizations. They are committed to providing comprehensive solutions to their clients globally.## Quick Details* Salary Range: $6,000/yr* Job Type: Full-time* Qualifications: None / Open to all applicants* Experience: No Experience / Fresh## Key Responsibilities* Respond promptly and professionally to customer inquiries via chat.* Provide accurate information and solutions to customer issues.* Maintain a positive and empathetic attitude towards customers.* Escalate complex issues to the appropriate internal teams when necessary.* Document all customer interactions and resolutions accurately.* Contribute to a positive team environment and uphold company standards.## Requirements* Excellent written communication skills in English.* Ability to type efficiently and accurately.* Strong problem-solving abilities and attention to detail.* A positive attitude and a passion for helping others.* Ability to work independently in a remote environment.* Basic computer proficiency and familiarity with chat platforms.## Benefits* Opportunity to work remotely from South Africa.* Gain valuable experience in customer support and HR consulting.* Competitive entry-level salary.* Supportive and international team environment.* Opportunities for professional development and growth.* Flexible work arrangements.#J-18808-Ljbffr