Job Reference FOSA May Location South Africa–Cape Winelands District–Stellenbosch Job Type Permanent Salary ZAR/hour Date Posted Thursday, May 21, 2026 Closing Date 05 Jun :59 Position Front Office Service Ambassador Company Overview People are the foundation of our business. The Stellenbosch Hotel is committed to treating everyone with fairness, respect, and an appreciation for their individuality. We seek out and collaborate with individuals who align with our values and demonstrate a strong potential for growth and development. By fostering an environment of clear roles, open communication, wellness, alignment, and transparency, we empower one another to thrive. This approach inspires pride, cultivates loyalty, and builds lasting relationships. Key Responsibilities The receptionist is responsible for delivering a welcoming and professional first impression to guests. Duties include managing front desk operations such as guest check‑ins and check‑outs, handling reservations (phone and walk‑in), assisting with the switchboard, and attending to guest needs promptly. The receptionist also supports administrative tasks, maintains the reception area’s presentation, and ensures compliance with financial procedures related to petty cash and floats. Requirements Matric Hospitality-related tertiary qualification (advantageous) 2 years’ experience as a front office receptionist in a hospitality environment Work various shifts Work across multiple functions (luggage handling, reception etc.) Computer literate, including MS Office and 2 years experience in Opera Cloud Competencies Excellent communication and interpersonal skills Strong customer service focus Ability to multitask and prioritize efficiently Proficient in office and reservation systems (e.g., MS Office, Opera Cloud) Organized, professional, and detail‑oriented Benefits An empowering environment. A remuneration package including risk benefits 18 working days leave per annum Other company benefits Training and development opportunities Employment Equity Preference will be given to candidates who meet the requirements of our Employment Equity Plan. Contact Aanisah Brinkhuis #J-18808-Ljbffr