Talent Sam Job Overview The Listing Administrator is responsible for the end-to-end management of property listings across multiple short‑term rental platforms, including onboarding new listings, ensuring listing accuracy, optimization, and compliance, managing guest reviews, and maintaining reporting. Key Responsibilities Gather and build listings by inputting property information into the Property Management System (PMS) for platforms such as Airbnb, Booking.com, and VRBO. Monitor and maintain high‑quality listing content—photos, descriptions, amenities, and policies—and coordinate with Marketing and Content teams as needed. Optimize listing performance and health by implementing strategic edits and seasonal updates to maximize visibility and conversions. Respond to guest reviews, initiate disputes where applicable, and uphold review quality in line with established standards. Prepare and maintain reports on listing and account activity, performance metrics, ratings, guest feedback, and compliance. Troubleshoot and resolve distribution issues with OTAs to ensure listings remain online, bookable, and properly aligned across channels. Assist in the launch and integration of new OTA accounts and manage the full lifecycle of listings (launching, updating, relaunching). Support licensing and compliance processes by preparing required documentation and ensuring adherence to local regulations. Collaborate with Revenue, Operations, and Marketing departments to ensure listing accuracy and strategic consistency. Provide administrative and project‑based support to the Listings & Distribution Leads and contribute to ongoing process improvements and documentation. Required Skills & Qualifications Bachelor’s degree in business, hospitality, or related field (preferred). 2+ years of experience in customer service or administrative roles in short‑term rentals or hotel settings. Proficiency with Google Workspace, Microsoft Office, and Slack. Experience with Google Sheets and Microsoft Excel. Strong written and verbal communication skills. Effective time management and multitasking abilities. Analytical skills for evaluating trends and making data‑driven decisions. Tech‑savvy with ability to learn new tools quickly. Remote work experience and ability to be productive in a remote team environment. Desirable Attributes Familiarity with Airbnb, Booking.com, VRBO, and other short‑term rental platforms. Background in the short‑term rental or hotel industry. Experience with Guesty or other Property Management/Channel Manager Software. Personal Qualities & Availability Highly organized, detail‑oriented, and able to manage multiple tasks and priorities. Passionate about vacation rentals, real estate, and tech startups. Available to start ASAP. #J-18808-Ljbffr