Overview Operations Assistant - Case Management Location: Hybrid (2 days remote per week) Department: Operations Key Responsibilities Managing and coordinating cases across teams and stakeholders Monitoring progress and ensuring timely follow-ups Maintaining accurate and compliant case records Handling client and stakeholder communication Escalating urgent or complex cases Supporting process improvements and team members Key Requirements SWIFT experience is essential 3-5 years' experience in case management or customer-focused roles Experience within financial services or banking Strong Excel and MS Office skills Excellent communication and organisational skills Ability to work in a fast-paced environment What’s on Offer Hybrid working (2 days remote per week) Exposure to international financial operations Collaborative, fast-paced team environment #J-18808-Ljbffr
Operations Assistant
SALT DIGITAL RECRUITMENT
cape town, cape town
Published 2 days ago
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