Applications are invited for the Network Solutions Engineer position to be based in Hoedspruit. This person will report to the Head of VAS . Purpose of the Role The Network Solutions Engineer will be responsible for designing, implementing, and supporting advanced network solutions for our high-end and enterprise clients. The role requires a deep understanding of both wireless and fibre technologies, internal network architecture, and vendor-specific platforms such as Mikrotik, Unifi, Cambium, and Huawei. Key Performance Areas Lead the design and deployment of complex network solutions for Herotel Business customers. Conduct on-site assessments and develop customized end-to-end network architectures based on client needs. Design and configure networks from scratch, ensuring scalability, performance, and security. Troubleshoot and resolve technical issues across internal LANs, WANs, fibre, and wireless infrastructure. Provide high-level technical support and consulting to the sales and service teams. Create detailed documentation including network diagrams, configurations, and proposals. Stay current with emerging technologies and provide strategic input on potential upgrades and integrations. Serve as the technical point of contact during project scoping, implementation, and post-installation support. Identify and develop new business opportunities by sourcing potential clients and proposing tailored network solutions. Key Outputs Successfully designed and implemented tailored network solutions for enterprise and hospitality clients, including full documentation and diagrams. Number of complex network projects delivered on time and within budget, meeting client performance and security requirements. High satisfaction scores from VIP clients and contribution to long-term retention through expert technical service and proactive support. Resolution of network issues within SLA timeframes, with root cause analysis and preventative solutions documented. Successful integration of Mikrotik, Unifi, Cambium, and Huawei products into client networks, including firmware upgrades and optimization. Quality of technical input and collaboration with sales and support teams to enable accurate scoping, quoting and solution alignment. Development of technical documentation, guides or internal training to upskill junior technicians or support staff. Adherence to security standards, network design best practices and internal quality benchmarks. Actively identify potential new high-value clients through site visits, networking and consultations. Propose tailored network solutions to prospective clients, contributing to business growth and new project acquisitions. Work Experience Required Experience and Skills 3+ years VOIP experience – Porta 1, Bicom, Yealink, Samsung, Quitum, etc. 5+ years networking experience – Mikrotik, TP-Link, ZTE, Huawei, Cisco, Juniper, etc. 5+ years access point experience – Unifi, Reyee, Huawei, etc. Proven ability to manage complex networking projects from concept to deployment. Experience with WAN, LAN, network topologies, routing, switching and firewall security environments. Competencies and Skills Excellent problem-solving skills and ability to work independently in high-pressure environments. Self-disciplined, motivated and organized. Effective planning skills. Leadership skills. Strong attention to detail and organisational skills. Qualifications Degree or diploma in Information Technology. A+ and N+ certifications required. MTCNA or MTCRE required. Advanced certifications are advantageous: MCSE/MCITP, CCNA/CWNP, UBWS/UBWA. EEO Statement Preference will be given to Previously Disadvantaged Individuals in line with Herotel’s Employment Equity Plan. #J-18808-Ljbffr