Areas of Responsibility Product strategy & visionCompliance & regulatory requirementsCustomer & market focusCross-function collaborationProduct lifecycle managementProduct performance monitoringFinancial & business outcomesLaunch strategyRisk management & issue resolutionTraining & supportProduct strategy & vision Develop and execute the product strategy for laboratory instruments, devices and technologiesDefine and maintain a product roadmap in alignment with market needs and corporate objectivesConduct market research to identify customer needs, industry trends, and competitive landscape.Compliance & regulatory requirements Ensure that the product meets relevant regulatory standardsWork closely with regulatory affairs teams to navigate product certifications, quality control processes, and compliance with medical device regulationsMaintain awareness of healthcare standards and guidelines to ensure the product adheres to safety, efficacy, and quality requirementsCustomer & market focus Assist Sales and Application Specialists to network & develop relationships with new customers and to manage existing customersBuild strong relationships with key customers, including laboratory professionals, scientists, and laboratory managers, to understand their needs and gather feedbackAttend all applicable National & International CongressesCross-functional collaboration Partner with sales, marketing, and service teams to ensure that product messaging, training, and support are aligned with customer expectations and product capabilitiesSupport Admin staff to ensure stock rotationAssisting the Tenders & Quotes department with all queries on specificationsProduct lifecycle management Oversee the product lifecycle from start to finish and post-launch updates, ensuring the product stays competitive and addresses emerging technological and customer needsControl stock levelsProduct performance monitoring Use performance feedback and analytics to drive product iterations and updates, ensuring continued product relevanceand improvementAddress any post-launch issues related to product quality or usability, coordinating with customer support teams for resolutionFinancial & business outcomes Oversee the products financial performance, ensuring it meets profitability targets while maintaining competitive pricing within the healthcare marketAssisting Sales team in achieving budgets by driving salesLaunch strategy Collaborate with the marketing and sales teams to develop product launch strategies, including go-to-marketcampaigns, product training, and customer supportSupport sales efforts with product knowledge and materials, ensuring sales teams are equipped to sell the producteffectivelyRisk management & issue resolution Proactively address challenges related to customer adoption, ensuring smooth transitions during product implementation and trainingEnsure product upgrades and improvements are well-managed and communicated to existing customers.Training & support Ensure that the Sales and Application Specialists receive adequate training and support for the correct use of the products as well as in the latest products and product differentiatorsExperience required Gr 12 is a minimum requirement.Tertiary qualification is advantageous.3 - 5 years experience in similar positionPrevious management experience would be advantageousClinical & product knowledge beneficialValid Drivers license with reliable vehicleProficiency in MS Office.Must be available to travel both nationally & internationally as and when requiredQualifications A Grade 12 (matric) or equal qualification is a minimum requirement;Tertiary qualification in related field advantageousRequirements Management of a sales funnel mandatoryStrong IT knowledge and experience will be advantageousExperience with tenders will be beneficialA valid drivers license with own reliable transport is a pre-requisiteMust be available to travel both nationally & internationally as and when required