About the job Sales Representative - East London Participates in the design and creation of JDJ Diagnostics marketing strategy in order to advance the organization's services, image, and brand recognition. To ensure brand loyalty, establishes and maintains effective relationships and personal touch with current and potential clients, including physicians at hospitals and in private practice, hospital management and hospital marketers, as well as important suppliers and service providers. Actively promoting and selling JDJ Diagnostics services to both current and potential clients in an effort to increase JDJ Diagnostics market share. Takes part in and represents JDJ Diagnostics in marketing events to advance the organization's reputation and services, such as medical aid days, and hospital open days. Acting as the company's initial point of contact with clients for a variety of inquiries and grievances relating to laboratory services in order to ensure prompt resolution of problems and feedback to clients. Offering all departments within their region a feedback loop to ensure the preservation of high standards of customer service. Weekly completion and submission of CRM report to Managers to deliver customer information. Adhere to agreed targets based on Region. Duties and Responsibilities. Participates in the design and creation of JDJ Diagnostics marketing strategy in order to advance the organization's services, image, and brand recognition. To ensure brand loyalty, establishes and maintains effective relationships and personal touch with current and potential clients, including physicians at hospitals and in private practice, hospital management and hospital marketers, as well as important suppliers and service providers. Actively promoting and selling JDJ Diagnostics services to both current and potential clients in an effort to increase JDJ Diagnostics market share. Takes part in and represents JDJ Diagnostics in marketing events to advance the organization's reputation and services, such as medical aid days, and hospital open days. Acting as the company's initial point of contact with clients for a variety of inquiries and grievances relating to laboratory services in order to ensure prompt resolution of problems and feedback to clients. Offering all departments within their region a feedback loop to ensure the preservation of high standards of customer service. Weekly completion and submission of CRM report to Managers to deliver customer information. Adhere to agreed targets based on Region. Qualifications Diploma/Degree in Marketing or Biomedical qualification or other relevant qualification prior sales experience in the medical industry with a proven track record is essential Driver's License and own vehicle Must be able to travel to different sites and doctors in the respective areas Relevant Job Knowledge Technologically literate Laboratory information systems Laboratory standards operating procedures and processes Marketing and sales knowledge Required skills Communication Objection management Negotiation Self-motivation Product knowledge Time management Relationship building Problem-solving Knowledge of sales/CRM software Teamwork skills and the ability to work in a demanding situation Problem-solving Self-management The capacity to manage personal and sensitive information #J-18808-Ljbffr