Outworx Contact Centre in Durban seeks a manager to drive operational success by leading Agents to achieve targets and maintaining performance levels. The role focuses on providing coaching and feedback for continuous improvement while resolving workplace issues. Ensuring a high-quality work environment is paramount, fostering engagement and motivation among team members. Interested candidates should have effective communication skills and a strong focus on performance management.#J-18808-Ljbffr
Customer Service Team Lead: Performance & Coaching
OUTWORX CONTACT CENTRE
durban, durban
Published 3 days ago
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