A project dedicated to assessing and benchmarking advanced agentic audio models against leading systems. The program’s mission is to evaluate and optimize model performance for real-world customer support use cases. Responsibilities Create and execute role‑play based evaluation scenarios that simulate realistic customer service interactions across multiple domains, including: Flight bookings and travel support Financial services Telecommunications and technical support Contribute to the development of diverse and representative datasets used to assess conversational audio agents. Evaluate model performance across a standardized set of qualitative and quantitative metrics. Ensure evaluations reflect real customer expectations for clarity, efficiency, and natural conversational flow. Evaluation Metrics Model performance is assessed using a combination of conversational, technical, and audio‑specific criteria, including but not limited to: Task completion accuracy and efficiency Conversational naturalness (tone, flow, and coherence) Audio comprehension and response quality Instruction adherence and contextual understanding Basic computer programming literacy, including: Understanding of JSON structures Familiarity with functions and methods Ability to reason about structured data and simple logic Technical communication clarity when handling support‑style problem‑solving Technical & Equipment Requirements Strong verbal communication skills in a simulated customer support context Access to a high‑quality microphone to ensure clean, reliable audio input during evaluations Comfort working with structured prompts, evaluation rubrics, and technical guidelines We offer a pay range of $8‑to‑$25 per hour, with the exact rate determined after evaluating your experience, expertise, and geographic location. Final offer amounts may vary from the pay range listed above. As a contractor you’ll supply a secure computer and high‑speed internet; company‑sponsored benefits such as health insurance and PTO do not apply. Job title: Spanish Audio Specialist – AI Trainer Employment type: Contract Workplace type: Remote Seniority level: Mid‑Senior Level #J-18808-Ljbffr