Outpatient Administration An exciting opportunity has arisen to join the Outpatient Administration team for NHS Grampian across various sites: Aberdeen Maternity Hospital, Aberdeen Royal Infirmary, Royal Aberdeen Children’s Hospital and Woodend General Hospital. We Have 2 Posts Available We have a Band 2 Outpatient Clinic Receptionist and a Band 2 Outpatient Clinic Relief Receptionist post available as follows: Monday to Friday 13:00 to 17:00, 20 hours. Please note one post is a relief post with no fixed desk, you will be moving to many areas providing coverage where needed. We are looking to recruit a motivated and enthusiastic individual to provide administrative support to the Outpatients Department. The role will involve dealing with telephone enquiries from patients, processing GP referrals, preparing clinic lists and paperwork for upcoming clinics, assisting clinic coordinators with booking appointments from outpatient waiting lists and any other general administrative duties. Applicants must be able to demonstrate good customer service skills, polite telephone manner and be able to work as part of a team. They should be able to work well under pressure during times of staff shortages and have a flexible approach to the needs of the department. Applicants must have the ability to deal with service users and colleagues in a confident, caring and empathetic manner both over the phone and in person. They should be well organised and methodical with excellent communication, interpersonal and IT skills to cope with the demands of a busy clinic reception. Sponsorship Please note that we are unable to offer sponsorship for this role. Please ensure that you read the job description and personal specification and tell us in the supporting statement how your past experience relates to this role and why you think you should be considered. For an informal discussion about the above post, please telephone Nikita Boswell on . Interviews are scheduled for the 9th June 2026. NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society. #J-18808-Ljbffr