Permanent - Business Development Executive - Tshwane (Pretoria) - South Africa Computer Skills: CRM, Intermediate MS Excel, Intermediate MS PowerPoint, Intermediate MS Word Industry: Research City: Tshwane (Pretoria) Province: Gauteng Job Description Reporting to Chief Commercial Officer Job Purpose: The main purpose of this position is to drive revenue growth by identifying and securing business opportunities, fostering client relationships, and developing and implementing strategic plans. This role involves a mix of sales, marketing, and relationship management, initially focused on growth market opportunities. Bolstering strong client acquisitions with new high-value, premium target accounts and current client relationships to achieve overall commercial objectives. Expanding our footprint across organizations in Africa to meet client demand. Building the reputation of our industry as well as our company. Key Performance Areas Sales and Profitability Drive premium revenue growth in Africa by proactively sourcing, qualifying and closing new high-value, premium target institutional and corporate accounts while building scalable pipelines and achieving new sales and earned revenue targets as set by the business. Work within commercial parameters of pipelines (on sectors, timelines & products) and targets to support the goals of the organization. Client Portfolio Management Drive retention, adoption and expansion across assigned clients by acting as the strategic commercial partner — maximizing lifetime value through proactive account planning, cross‑sell/upsell, renewal management and client success. Develop a well‑defined and actionable portfolio roadmap for each existing and new client by conducting a thorough SWOT analysis and determining action plans accordingly. Act effectively on each client roadmap according to the agreed plan, ensuring client growth and overall profitability. Stay abreast of all media and industry trends to identify business opportunities and increase sales and profitability continuously. Identify potential clients and opportunities in the market and make contact in line with agreed targets and plans. Marketing and Branding Identify marketing opportunities at clients and provide feedback to the marketing team to act, supporting continuous growth and visibility of the company in the industry. Act as a brand ambassador for the company in all client engagements, enhancing the company's reputation and being “top of mind” for future cross‑selling opportunities. Key Account Management Create and manage working relationships with various stakeholders at key accounts to extrapolate additional business, driving growth, retention or cross‑selling, ensuring sales targets and sustainability of the partnership. Understand and define the client’s business problem to identify opportunities and sell premium client solutions or products, achieving sales and profitability targets. Solution Design With various internal stakeholders, conceptualize the most effective and value‑added solution to solve the business problem, ensuring premium service and overall profitability for each project. Proposals and Administration Take overall accountability for the accurate and timely delivery of client proposals by coordinating and collaborating with others to ensure the proposal meets the client’s needs and achieves the required profitability margin. Negotiate deals with prospective clients and meet agreed conversion rates as set with leadership quarterly. Ensure that all contracts and signed orders are received before any work begins to minimize risk and maintain legal compliance. Ensure that all admin, timesheets, and reports associated with the role are accurately captured, stored, and submitted within the agreed deadline. Team Integration and Project Success Take accountability for the Premium Client Experience through effective and efficient handover of project briefs and final delivery of client outputs with the delivery team. Coordinate the internal and external briefing of clients to ensure needs are well understood by the business for a premium experience. Liaise and provide ongoing expert advice, information, and feedback to all stakeholders (internally & externally), ensuring effective flow of information to support clients’ projects within budget and timelines, driving profitability and client growth. Client Delivery Take full accountability for achieving the client’s objectives by reviewing and co‑presenting the final research reports and outputs (i.e., Researcher and/or Statistician) within the agreed deadline. Receive and review the final report. Review recommendations and define next steps and cross‑selling opportunities. People Leadership Manage any assigned team by coordinating and directing activities, monitoring performance, and developing staff to meet departmental objectives. Drive the company's culture throughout the department, ensuring all employees and agencies/contractors uphold the company's values and professional reputation. Finance Together with finance, compile an accurate budget to enable the department to achieve its strategic objectives. Manage the allocated budget by monitoring and evaluating expenditure to mitigate risk, minimize overspend, and maximize profitability. Identify and implement cost‑reduction opportunities within the department to improve financial profitability. To apply immediately for this position click here. Inherent Requirements Formal Qualification BCom Degree in Research, Psychology, Economics equivalent (required) Certificate in Sales, Key Account Management or equivalent (required) Master’s in Research or Psychology or relatable field of study, MBA (desirable) Experience At least 10 years’ experience in a similar role (e.g., Business Development, KAM, Sales, Management Consulting) Proven experience in achieving sales targets and growing client base (required)2-3 years managing large scale projects preferably in research (required)2-3 years people management experience (desirable)2-3 years working experience in data management or solution development (desirable) Job Related Knowledge Knowledge of Research Principles (required) Knowledge of sales methodologies and principles (required) Desirable Technical expertise in sampling & research methodology Working knowledge of SPSS or equivalent statistical software Have a portfolio of clients Job Related Skills Selling & Negotiation skills Communication & Presentation skills Relationship Management Computer skills MS Office (Intermediate Excel, PowerPoint & Word) Analytical & Problem‑solving skills Project Management skills Perform well under pressure and tight deadlines Excellent communication skills (written and verbal) Client management skills Business acumen Willingness to travel and work overtime if needed Proficiency in CRM Software #J-18808-Ljbffr