Role Purpose: The Senior Specialist: Technology Governance plays a crucial role in ensuring that technology operations, processes, and controls are reliable, compliant, and aligned with the organisation’s strategic objectives. This role acts as a bridge between technology, audit, risk, and compliance teams — driving framework adoption, providing independent assurance that technology services are well-governed, risks are managed proactively, and value is delivered consistently to the business. In addition, the Senior Specialist: Technology Governance will play a pivotal role in aligning technology investments, vendor relationships, and portfolio performance with strategic objectives. Your Responsibilities Governance & Risk Oversight Conduct governance reviews of technology services, programmes, and vendors Apply established governance frameworks (COBIT, ISO 27001, ITIL) to assess control adherence Identify and document key technology risks, control gaps, and operational vulnerabilities, and remediation plans. Partner with Risk and Compliance teams to define mitigation and remediation plans. Work closely with technology leaders, risk owners, and external auditors to align on control effectiveness and audit readiness. Promote awareness of governance, risk, and compliance principles across the organisation. Continuously review governance frameworks and propose improvements for efficiency and transparenc Policy & Control Management Support the implementation and continuous improvement of IT policies and control frameworks. Ensure all technology domains (infrastructure, applications, data, cybersecurity, and vendor management) have effective control coverage. Track and report control performance metrics and compliance scores. Governance Reporting & Insights Prepare governance dashboards for executive review. Translate complex assurance findings into clear, actionable insights for leadership teams. Maintain a transparent pipeline of open audit, risk, and assurance items Portfolio, Financial & Vendor Governance Support and track the delivery of key governance programmes and initiatives. Collaborate with Finance to track and maintain transparency on OPEX and CAPEX utilisation, ensuring spending aligns with business value and technology strategy. Implement and maintain portfolio dashboards dashboards for visibility across demand, spend, risk, and performance metrics. Maintain technology vendor dashboard, and ensure service reviews, tracking KPIs and performance, in place for key technology vendors Qualifications Bachelor’s degree in information technology, Computer Science, Engineering, Business, or a related field Postgraduate qualification (advantageous but not mandatory) COBIT (Foundation / Design & Implementation) ITIL (Foundation or higher) ISO (27001/ 20000-1) certification Core Competencies, Knowledge and Experience Key Technical Competencies Analytical & Critical Thinking: Ability to analyse complex governance, risk, and control scenarios and form sound professional judgements. Technology Governance Acumen: Strong working knowledge of technology governance frameworks, risk management, and compliance standards. Communication & Influence: Ability to engage credibly with senior stakeholders and translate technical assurance concepts into business‑relevant insights. Integrity & Independence: Demonstrates objectivity and professional judgement while maintaining effective working relationships. Continuous Improvement Mindset: Uses governance as an enabler of operational effectiveness and value delivery. Stakeholder Engagement: Collaborative, influential communicator able to operate across complex stakeholder environments. Process Discipline: Maintains accuracy and consistency across governance processes Skills & Knowledge Strong understanding of technology governance, IT risk, and assurance practices Working knowledge of IT governance and control frameworks (e.g. COBIT, ITIL, ISO 27001) Ability to assess control design and operating effectiveness across technology domains Experience in governance reporting, dashboards, and executive‑level insights Ability to interpret and analyse portfolio, financial (OPEX/CAPEX), and vendor performance data. Strong documentation, reporting, and presentation skills. Self‑driven, accountable, and delivery‑focused. Experience 7+ years’ experience in one or more of the following areas: Technology governance IT risk management Technology audit or assurance Information security or control environments Experience operating in large, complex, or regulated organisations (e.g. financial services, fintech, telecoms, payments) preferred Demonstrated experience working with multiple stakeholders across Technology, Risk, Compliance, Audit, and Finance Experience supporting governance forums, audits, or regulatory reviews is advantageous The base location for this role is Vodacom Cape Town Campus. The Company's approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply. Vodacom is committed to an organisational culture that recognises, appreciates and values diversity & inclusion. #J-18808-Ljbffr