UnifyCX is seeking a Quality Assurance Monitor to enhance the performance of our call center team in Ballito, KwaZulu-Natal, South Africa. The ideal candidate will evaluate call interactions, ensure adherence to quality standards, and provide feedback for improvement. A strong understanding of call center operations and excellent communication skills are essential. Applicants should possess analytical skills and experience in a similar role, focusing on delivering high-quality customer service. Join our motivated team to help transform customer experiences through innovative solutions. #J-18808-Ljbffr
Quality Assurance Monitor - Elevate Cx
UNIFYCX
ballito, ballito
Published 5 days ago
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