Region: Witbank – Commercial Overall purpose of the job: Holistically support the Commercial Teams in all aspects of the Business. Duties & Responsibilities Book Technicians on Pulse. Administration of stock and Vehicle inspections. Liaising daily with various departments to attain the necessary status on client’s requests. Communication and feedback to clients on an ongoing basis regarding all requests and/or orders. Ensuring that correct stock/equipment on job and allocated. Provide daily, weekly, and monthly reports as required. Request open order reports from specific customers. Quote for new equipment based on Technician's Job card. Oversee jobs from different divisions where needed. Customer open order reports are kept current on Pulse. Liaise with Regions to assist with OverActives. (Nationally) Proactive identification of simplification/automation opportunities. Participate in various ad‑hoc projects where necessary. Create and maintain Pulse jobs. Co‑Ordinate Technicians from Pulse. Assist in day‑to‑day Admin duties. Manage open orders report on Pulse. Participate in various ad‑hoc projects where necessary. Analysing of overactive reports on LSNR and ExecuGuard. Minimum qualifications and experience Matric. A minimum of 2 years technical Experience in Alarm, CCTV, Electric Fence. Good understanding of OverActives and the causes. Computer literacy in Microsoft Outlook, Excel, Word, and PowerPoint. Analytical background. Skills and Attributes Customer focus. Teamwork. Quick thinker. Problem solver. Positive attitude. Drive for results. Action orientated. Organising. Planning. Time Management. Excellent communication skills (verbal and written). EEO Statement We reserve the right not to make an appointment to any advertised position. Whilst preference is given to existing employees at all times and the choice made is purely on merit, Historically Disadvantaged Candidates and Black Female Candidates are encouraged and supported in the FSG team. #J-18808-Ljbffr
Technical Co-Ordinator
FIDELITY SERVICES GROUP
mpumalanga, mpumalanga
Published 4 days ago
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