ROLE & RESPONSIBILITIES: Takes ownership and responsibility for all aspects of the teams delivery and performance Supports (multiple) feature teams in complex products / sub-products up to domain level Provides key insights into the evolution of agile KPIs in complex agile teams to improve efficiencies at an organisational level Contributes significant value in relevant CoPs through active leadership Guides the team and organisation on the use and application of Agile/Scrum methodologies and practices Aligns within bigger teams to ensure good collaboration and value adding outcomes Collaborates with Product Owners and colleagues across multiple sites/locations Supports the Product Owner with grooming processes and product backlog management Gives structure to workshops and meetings to lead and facilitate the teams agile way of working. This includes facilitating discussion, decision making, and conflict resolution Assesses the agile maturity of the team and organisation and coaches the team to higher levels Co-ordinates product planning, together with Product Owners Co-ordinates and leads relevant agile ceremonies Assists with internal and external communication and improving transparency. Demonstrates the status / performance of the team as key element. Focuses on continuous improvement and change management with the relevant feature teams. Drives topics related to team morale & culture. Provides coaching & support of feature members. Assesses the agile maturity of the team and organisation and coaches the team to higher levels of maturity, at a pace that is sustainable and comfortable for the team and Product Owners. Assists with other project / product- and team coordination tasks when required Provides active and regular mentorship to other Agile Masters, where required Drives the agile quality assessment Drives the agile testing approaches Drives the resolution of impediments Drives the team delivery QUALIFICATIONS/EXPERIENCE: IT / Business Degree One of the following (Mandatory): Professional Scrum Master III Certified Scrum Professional - Scrum Master® (scrumailliance.org)