Job Description To provide quality sales service that results in the production of business from new and existing sources which contributes to the profitability and growth of the company. Responsibilities Handle incoming and outgoing sales calls in accordance with predetermined schedules, campaigns and targets. Telephonically guide customers through the product offering, pricing, terms and conditions. Provide accurate and efficient quotations to customers. Maintain an agreed lead‑to‑sale ratio. Maintain an agreed lead‑to‑quote ratio. Maintain an agreed quote‑to‑sale ratio. Work scheduled shifts. Manage all allocated leads. Sell according to agreed targets for the day. Maintain a 90% QA average on all calls. Accurately and efficiently capture all customer data. Finalize calls at point of contact, where possible. Forward accurate policy documents to customers within mandated timeframes. Deal with all customers in a professional manner in strict accordance with the company’s culture, products and quality standards. Manage time and workloads to ensure that deadlines and targets are met. Demonstrate an excellent knowledge of the business product offerings, campaigns, rules and conditions to recommend the right solution to the customer. Qualifications Matric or NQF Level 4. 2 years’ short‑term insurance experience. DOFA. Credit clear. Criminal clear. Skills Accounting Action Planning Computer Literacy Data Analysis Database Reporting Data Compilation Data Interpretation Evaluating Information Management Reporting Numerical Aptitude Oral Communications Professional Presentation Report Review Sales Software Statistical Analysis Techniques Competencies Communicates Effectively Customer Focus Decision Quality Ensures Accountability Manages Complexity Optimizes Work Processes Plans and Aligns Tech Savvy Education NQF Level 3 & NQF Level 2 - Below school leaving The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question. The Old Mutual Story! #J-18808-Ljbffr