A highly respected national industry body within the financial services / insurance sector is seeking an experienced, highly organised, and discreet Personal Assistant to provide dedicated executive support to the Head of HR & Operations . This is a high-trust, high-visibility role. You will act as a gatekeeper, project coordinator, governance administrator, and administrative backbone to a busy executive office. You will also support Board committees , manage a Code of Conduct complaints process (administrative only – legal team handles responses), and assist with special projects such as AGMs. Qualifications & Experience: Matric essential and  post-matric qualification (e.g., Office Administration, Secretarial Diploma, Business Administration) Proven work experience as a Personal Assistant (to a Head of Department, C-suite, or Board-level) Familiar with office organisation and optimisation techniques High degree of multi-skilling and time management Excellent written and verbal communication skills Advanced Microsoft Suite (Word, Excel, Outlook, SharePoint – document management) Team and task orientated Key Responsibilities: Proactive diary and meeting management for the HoD Screen calls, manage correspondence, and profile documents/emails to SharePoint Arrange travel reservations, parking, maps, directions Draft, format, proof-read agendas, minutes, circulars, memoranda Coordinate Board Committee packs (Audit & Risk, Remuneration & Nominations) Type confidential documents (ER/disciplinary minutes) Code of Conduct complaints handling (receive, acknowledge, log on Excel if valid, forward to legal, advise complainants)  Prepare and distribute quarterly Code of Conduct reporting Assist Finance team with member invoicing correspondence Support company secretarial matters (director updates) Special projects: AGMs and annual Board Committee scheduling