Cape Town, South Africa | Posted on 22/04/2026 We are seeking a detail-oriented and proactive Mid-Level Compliance Officer with 2–3 years of experience to support daily compliance operations, fraud monitoring, and merchant due diligence. The successful candidate will play a key role in ensuring adherence to internal policies, regulatory requirements, and operational standards while supporting onboarding and ongoing merchant monitoring processes. Key Responsibilities Review previous day’s transactions to identify anomalies, suspicious activity, or Verify settlements, ensuring correct application of fees Perform daily batch checks and reconcile transactions with settlement batches Conduct wallet load reconciliations Manage BIN blocking and unblocking processes as required Review merchant websites and assess online reputation (including customer reviews) to confirm legitimacy and service delivery Conduct due diligence to ensure merchants meet compliance and risk standards Monitor merchant chargeback ratios and elevate where necessary Operational Support & Queries Respond to daily merchant and internal queries via phone and email Business name or branding updates 3DS disablement requests Provide support on chargeback-related queries and investigations Onboarding & KYC Verification Liaise with clients and internal sales teams to collect required onboarding documentation Perform KYC (Know Your Customer) verification in line with compliance policies Ensure secure storage and proper record-keeping of all documentation Submit completed applications for management approval Upon approval, set up merchant accounts and onboarding systems Requirements 2–3 years’ experience in compliance, risk, fraud monitoring, or a related field Strong understanding of KYC, AML, and regulatory compliance principles Experience in payments, fintech, or financial services is advantageous High attention to detail and strong analytical skills Excellent communication and problem-solving abilitiesAbility to manage multiple tasks and meet daily operational deadlines Analytical thinking and risk awareness Strong organizational skills Integrity and confidentiality Ability to work independently and within a team Exposure working for an International Company Fast-paced learning in a non-corporate environment #J-18808-Ljbffr