* Ensure adequate nursing resources, nursing hours aligned to acuities and skill mix to execute prescribed treatment plans in accordance with the Incorporated Practice (INC) administration agreement.* Ensure duty rosters and electronic clocking is maintained and signed off on a weekly/monthly basis for nursing agency and permanent staff.* Ensure availability of all medical and non-medical consumables in accordance with the procurement policies and procedures.* Ensure effective management and recording of schedule 5 - 6 drug registers in accordance with legislation.* Manage and ensure correct patient data and records on the Electronic Healthcare Record and all manual and electronic platforms.* Ensure POPIA compliance.* Record and manage maintenance of medical equipment and ensure services are done as per the relevant SOP’s and equipment requirements.* Implement and ensure compliance to systems, standard operating procedures and policies within the clinical areas according to and legislation.* Serve as a clinical resource in assisting personnel to assess, plan, implement, evaluate, document and record nursing care in the unit according to the execution of the prescribed treatment plan.* Ensure communication and interaction with patient, family and health professionals regarding optimal patient care, thereby acting as a patient advocate when necessary.* Ensure communication between nursing staff, Health professionals, management and unit to eliminate patient care problems / issues.* Ensure that all nursing staff provides a quality customer care service enhancing the patient journey and experience within the area of responsibility according to their scope of practice.* Ensure accurate medication administration, compliance to Safe medication administration SOP and oversee activities to ensure the elimination of medication administration errors.* Ensure that protocols of professionals are always adhered to and aligned to the relevant clinical scope of practice, policies, and procedures as well as legislative body requirements.* Assist and support clinic reception and all clinical departments as and when required with clinical related tasks.* Investigate and report to National and Regional teams all near misses and negative clinical incidents and ensure appropriate root cause analysis, remedial actions and capturing on Incident Management System (IMS).* Ensuring the basic principles of infection prevention and all standard precautions are adhered to; ensure a safe, clean hygienic clinic environment, adherence to correct linen and HCRW management.* Ensure staff is trained on the Quadruple aim, nursing quality objectives and quality improvement opportunities to support the monitoring of nursing quality indicators and clinical outcomes.* Assume responsibility for own personal and professional development.* Identify self- development needs in terms of job requirements and career progression and bring these to the attention of the immediate manager.* Formulate action steps to close the gap between the ideal and actual state of competence* Pursue self - development in one or both of the following areas:* Share knowledge with relevant team members.* Follow agreed upon (authorised) action steps until desired competence is achieved.* Be punctual and behave appropriately to the business environment* Meet deadlines.* Keep up to date with Netcare ‘s evolving policies and procedures.* Ongoing Customers satisfaction according to set standards.* Be a model of excellent customer service, ensuring that all customers always experience an excellent and satisfactory interaction.* Build and maintain productive working relationships with all key stakeholders, internal and external customers through on-going communication and feedback.* The Clinical Nurse Leader to participate in Clinic Management meetings and other related forums e.g., GP and dental meetings, Clinical Nurse Leader meetings, Community forums etc.* Ensure that all nursing staff provides person centred health and care to all our patients and other stakeholders to ensure complete stakeholder/customer satisfaction.* Accurately capture and provide timeous information, including clinical information to customers and stakeholders as required.* Attend to and record all stakeholder/customer clinical complaints and escalate where required to line manager.* Timeously intervene, investigate and rectify all customer clinical related complaints and provide appropriate feedback to relevant stakeholders.* Maintain patient safety, dignity and confidentiality.* Ensure and manage patient flow in the nursing department to minimise waiting periods.* Originating action to improve existing work processes and conditions for improved quality of outputs, improved clinical governance, reduce risks and ensure compliance in line with scope of practice and policies.* Ensure that all nursing staff are trained and signed off according to relevant training matrix, competent and effectively perform their daily tasks aligned to the Job description.* Ensure staff are up to date with relevant quality review tools, latest clinical and other processes, and procedures (SOP’s), and compliance training is completed.* Ensure all human resources and other relevant Company policies and procedures are trained and adhered to.* Communicate, provide training and implement new and revised policies and procedures in impacted departments.* Ensure all staff, including agency staff, are appropriately registered with the relevant governing body.* Ensure all staff provides evidence of adherence to minimum requirements of Continues Professional Development (CPD) according to relevant governing body.* Allocate staff members in a manner that promotes optimal use of staff to provide appropriate nursing care according to needs, skills and tasks required.* Ensure adequate nursing resources to cope with emergencies.* 1 – 2 Years’ experience in a leadership role* 5 Years’ clinical experience post qualification* Computer proficiency in relevant packages (Microsoft Office).* Good verbal and interpersonal communication skills* Ability to work well under pressure and to maintain effectiveness during changing conditions.* Ability to work effectively and co-operatively with others by establishing and maintaining good working relationships.* Excellent planning, organizing and control / follow-up skills are essential.* Must be customer care oriented.* Must be able to use initiative**We provide meaningful careers that connect people with purpose.** We attract highly skilled, engaged, and performing employees who are passionate about providing quality health and care. By joining Netcare, you will feel a great sense of inclusion and belonging as part of a family that cares about your growth and wellbeing. You will work with the best-in-class technology with high standards of health and safety. We offer competitive remuneration and benefits that are benchmarked against the best market trends. You will enjoy a fulfilling career working in a high performance, values driven organisational culture that values diversity.The Netcare Group offers a wide spectrum of career opportunities within various disciplines including nursing, emergency medical services, pharmaceutical services, information technology, human resources, finance and administration, procurement, technical and maintenance and marketing.## Our recruitment process typically follows the following steps:* ## Should you be shortlisted for the position, you will be contacted by the relevant HR Department to arrange an interview.* ## Our selection process may further include employee risk assessments which includes employment references, credit, criminal and qualification checks.* ## Should your application be successful, our human resources department will provide you with a formal letter of appointment and will contact you with information to facilitate#J-18808-Ljbffr