Senior Solution Architect (Retail WFM Transformation) (Cape Town) Cape Town, South Africa | Posted on 04/05/2026 We are seeking a Senior Solution Architect to lead the end-to-end architecture design for a large‑scale Retail Workforce Management (WFM) transformation . This is a high‑impact role focused on the Design/Investigation Phase , where you will produce a validated, build‑ready architecture blueprint that removes ambiguity, accelerates delivery, and reduces implementation risk. You will play a pivotal role in shaping a modern WFM ecosystem , ensuring seamless integration, strong data governance, and a resilient, secure, and store‑friendly solution. What You’ll Own (Design Phase Accountability) You will be accountable for delivering architecture outcomes across: Target Solution Architecture – Define the future‑state Retail WFM ecosystem Integration Architecture – Systems, interfaces, patterns, and controls Data Architecture – Data flows, validation, reconciliation, and auditability Non‑Functional Architecture (NFRs) – Performance, usability, availability, and supportability (with store users in mind) Security & Resilience – Embedded by design and validated with SMEs Business Case Enablement – Architecture inputs into cost, timeline, and investment case 1. Retail WFM Target Architecture Pack (HLD) Architecture principles, assumptions, and constraints Architecture Decision Records (ADRs) to lock key design choices Integration landscape map (systems and interface purposes) Prioritised interface catalogue (API/event/file, frequency, ownership) Design‑level reliability principles (error handling, monitoring expectations) A concise, high‑impact deliverable ensuring data integrity and auditability: High‑level data domains and object model (WFM + enterprise data) Validation rules at integration handoff points Reconciliation, traceability, and audit controls (payroll/compliance critical) Clear integration boundaries and expectations across systems 4. Retail WFM NFR Pack (Store‑Aware) Store‑focused NFRs (usability, performance, availability, supportability) Security‑by‑design (access models, auditability, secure integrations) Cloud, quality, and cybersecurity standards alignment 5. Architecture Inputs to Business Case Dependencies, risks, and sequencing (RAID inputs) Cost and timeline drivers (complexity, constraints, sizing factors) Key Responsibilities Lead end-to-end architecture design across solution, integration, data, and NFRs Facilitate design workshops to translate business needs into technical decisions Define integration patterns and contracts (ownership, frequency, reliability) Partner with Business Process Leads to align process → system → data design Embed security and resilience principles into all architecture outputs Design solutions that optimize store operations and reduce administrative effort Contribute to investment case development with clear architectural insights The Business Process Lead owns business decisions, policies, and RACI The Solution Architect translates these into: Integration contracts Data controls and auditability Requirements 8+ years in Solution Architecture within enterprise, integration‑heavy environments Strong exposure to Workforce Management (WFM) , scheduling, or time & attendance systems Experience embedding security and resilience by design Strong facilitation skills—translating business discussions into clear technical outcomes Nice-to-Have Experience with UKG or similar enterprise WFM platforms Retail / multi‑site operations experience (store networks, complex scheduling) Exposure to cloud/SaaS architectures , integration patterns, and observability Architecture Clarity – Produces precise diagrams and decision records Integration & Data Rigor – Defines practical, testable data and interface contracts Security & Resilience Mindset – Designs with risk mitigation from the outset Store Empathy – Understands retail environments and operational realities Executive Communication – Simplifies complexity and articulates trade-offs clearly #J-18808-Ljbffr