Purpose of the position We are dedicated to operational excellence, with efficiency and effectiveness being a core philosophy. The Operations Solutions Analyst plays a key role in supporting the analysis, improvement, and implementation of Middle Office operational processes and systems. Key Responsibilities of the Position The successful candidate will fulfil the following primary functions: Operational Analysis Assist in understanding existing operational processes and identifying inefficiencies including collation and documentation of information supporting solution design in collaboration with key partners in the business. Assist with preparing reports and actionable recommendations for process improvement. Solution Implementation Support Collaborate with cross-functional teams to design and deploy solutions for operational challenges. Support the rollout of new tools, processes, or systems inclusive of testing. Assist in user training and documentation creation for implemented solutions. Risk Focus & Process Improvement Observe and document workflows, identifying areas for simplification or enhancement. Propose and implement changes to improve efficiency under supervision. Continuously monitor the impact of implemented changes and provide feedback to the team. Operational risk assessment and support organisational wide efforts. Data Management and Reporting Collect and maintain accurate records and data of operational performance. Assist in generating insightful periodic performance and efficiency reports. Facilitate data validation and ensuring data accuracy in systems. Stakeholder Collaboration and Support Support clear and effective communication between internal teams, including but not limited to Operations and Management. Address basic inquiries from stakeholders about ongoing worklist. Assist in scheduling and arranging meetings or workshops in support of delivery and collaboration. Organisational Support Provide support for backfill, additional duties or processes beyond core administrative responsibilities as needed to assist the team and the business. Shadow and support other relevant stakeholders to gain practical experience and assist in solution development contributing to overall success of the team. #J-18808-Ljbffr