Growth Partner (Account Manager / Farmer | Revenue & Relationship Management) (Region-flexible / Office-based with periodic merchant visits) Want a Role Where Your Relationships Actually Drive Business Growth? This role is perfect for someone who cares deeply about merchants, understands commercial levers, and wants to own a portfolio they can shape and grow. Not a support role. Not a reactive role. A true commercial relationship-ownership role. A fast-scaling fintech organisation is searching for a Growth Partner to take responsibility for a defined base of merchants, ensuring they stay active, grow their revenue, deepen engagement, and adopt more products that make their businesses stronger. If you're equal parts relationship-builder and commercial thinker, keep reading. Job details Grow Revenue Analyse merchant behaviour to spot cross-sell & upsell opportunities Increase adoption of digital payments, funding products, software & VAS Build a proactive pipeline of commercial opportunities Drive base revenue growth with precision and accountability Retain & Protect the Base Identify churn risk early through data and trends Re-engage low-usage or dormant merchants Resolve issues by collaborating with Support & Operations Keep your portfolio active, healthy, and profitable Build Long-Term Relationships Serve as the trusted advisor for your merchants Run structured lifecycle check-ins Host education sessions to help merchants unlock full product value Bring merchant insights back into Product, Marketing & BI Requirements 3–5+ years in account management, customer success, retention, or commercial roles Strong communicator across WhatsApp, phone, email and in-person visits Naturally empathetic but commercially sharp Data-driven, disciplined, and confident using CRM tools Someone who takes full ownership of their portfolio and outcomes If you're ready to manage a book of business with purpose and precision, this is your next step. #J-18808-Ljbffr