Required Experience 5–15+ years’ experience in QSR, hospitality, or high-volume retail environments Proven multi-site or regional leadership experience within fast‑paced operations Strong track record of managing high-volume restaurant or retail operations Experience driving performance, profitability, and operational turnaround initiatives Background in leading teams across multiple locations or large operational units Demonstrated ability to work in challenging, emerging, or rapidly changing markets Experience with franchise or corporate QSR operating models advantageous Willingness to relocate across African markets for expat assignments Strong understanding of operational standards, compliance, and brand execution Experience managing expansion, new store openings, or rollout programmes Key Responsibilities Lead end-to-end QSR operations within an assigned country or region Drive operational excellence, profitability, and consistent store performance Oversee multi-site restaurant operations and ensure brand standards are maintained Lead and develop high-performance teams across multiple locations Ensure strong execution of food safety, customer service, and operational efficiency standards Support and manage new store openings and regional expansion strategies Collaborate with franchise partners and stakeholders to drive business success Strengthen supply chain efficiency, compliance, and operational consistency Implement and monitor performance metrics, KPIs, and operational improvements Drive turnaround strategies in underperforming stores or regions where required Key Skills Strong leadership and people management skills in high-pressure environments Commercial acumen with focus on profitability and operational efficiency Ability to build, develop, and motivate large, diverse teams Excellent problem-solving and decision-making capabilities Strong communication and stakeholder management skills Strategic thinking with hands‑on operational execution ability Resilience and adaptability in emerging or complex markets Strong customer service orientation and quality standards focus Ability to manage multiple priorities across geographies and teams Results-driven mindset with a strong focus on performance delivery Qualifications Relevant qualification in Hospitality Management, Business, Operations, or related field advantageous Extensive practical experience in QSR or high-volume retail operations considered equivalent to formal qualification Proven exposure to multi-site, regional, or country-level operational leadership required Experience in franchise or branded restaurant environments advantageous Willingness and ability to relocate internationally within African markets required #J-18808-Ljbffr