REQUIREMENTS Minimum education (essential): Relevant Diploma or Bachelors Degree in Logistics, Supply Chain Management, Transport Economics, Business Management, or related field Minimum applicable experience (years): Minimum 13 years experience in transport, logistics, freight, or supply chain environment. Required nature of experience: Experience in road freight brokering or transport coordination. Exposure to bulk commodity transport (chrome, coal, manganese, etc.) advantageous. Experience managing multiple tasks and accounts simultaneously under pressure. Working knowledge of transport documentation and load coordination processes. Skills and Knowledge (essential): Strong negotiation and communication skills. Commercial acumen and margin management understanding. Problem-solving and time management skills. Computer literacy (Excel, email, load systems). Strong attention to detail and administrative accuracy. Knowledge of South African road transport operations and commodity corridors. Other: Valid South African Drivers Licence & Vehicle. Willingness to travel when required. After-hours availability when operationally required. Professional communication skills in English. KEY PERFORMANCE AREAS AND OBJECTIVES Client & Load Management Receive and process load requests accurately and timeously. Confirm client rates within agreed turnaround times. Issue load instructions to transporters. Monitor active loads and provide regular client updates. Resolve load delays, breakdowns, and incidents efficiently. Transporter Liaison Allocate loads to approved transporters. Negotiate transporter rates within approved rate structures. Build and maintain strong transporter relationships. Report transporter performance or compliance concerns. Assist with onboarding new transporters and required documentation. Commercial Performance Achieve monthly load and revenue targets. Protect company margins on every load. Identify upsell and growth opportunities within accounts. Support business development initiatives. Maintain commercially sustainable transporter agreements. Administration & Reporting Maintain accurate load register records. Ensure all load documentation is filed correctly and timeously. Submit weekly operational reports. Monitor outstanding PODs and disputes. Maintain accurate real-time operational records. Compliance & Security Adhere to company SOPs and operational procedures. Verify transporter compliance documentation. Follow load security protocols on high-risk routes. Report any fraud, theft, or irregular activities immediately. Ensure compliance with transport and operational regulations. Remuneration Offered Market-related basic salary. Performance-based commission structure. Company cell phone and data provided. Mileage reimbursement or fuel card for approved business travel.