Overview 5 - 10 years experience Programmer/Project Management ITC Clear Responsibilities Facilitate discussion with relevant business stakeholders to scope the project with its benefits. Investigate and explore potential solutions. Create a business case in collaboration with business stakeholders, including costs and benefits with the proposed solution andobtain approval from relevant stakeholders. Engage with vendors to obtain input to the plan. Facilitate process to allocate and secure resources to projects. Formulate target operating models (TOMs) in collaboration with business stakeholders. Contribute to the development of the BU business strategy by providing a view on potential improvements for products orservices. Demonstrate an understanding of the Company business environment and context within which projects are managed to ensureeffective delivery of the project. Demonstrate an understanding of the to-be business architecture with a specific focus on the strategic value of the benefits tobe delivered by their projects. Organize the team into relevant delivery streams. Analyse requirements and produce accordingly. Develop the proposed solution in collaboration with relevant area stakeholders. Facilitate the training of end users on the program. Facilitate the mapping out of the business processes required. Ensure testing of solutions takes place. Ensure a smooth transition through business embedment of the program to business-as-usual with a focus on continueddelivery after closure Ensure that the necessary project information is made available for management information tracking, status reporting and accurate administration. Drive the financial business cases to ensure comprehensive cost management, constructed by project custodians, foridentified initiatives. Identify, manage, and respond to risks and issues when necessary. Build and maintain effective relationships with all key stakeholders to facilitate organizational effectiveness. Identify areas of concern in terms of reporting and use influence to debate and agree on the best way forward. Act speedily to resolve problems, queries and complaints Use influence and negotiation to achieve win-win outcomes. Initiate meetings with key stakeholders to track progress, manage expectations, and ensure clients' needs are met. Proactively communicate and share information and encourage discussion and debate (share successes, highlightchallenges, and identify and manage risks). Read the cultural environment and adapt communication style to meet the needs of different audiences. Anticipate and manage conflict, demonstrating an ability to resolve differences, particularly where these may be stalling theimplementation of agreed plans. Ensure that the relevant capabilities and capacity are available for projects, in conjunction with the relevant stakeholders, inorder to ensure delivery. Take full responsibility for performance management of all direct reports, managing their performance about qualitystandards and agreed benchmarks and objectives, focusing on all aspects of sound people management:RecruitmentDevelopmentPerformance ManagementRemuneration and RewardsSuccession and career path planningOn-the-job training, coaching, and mentoring Ensure appropriate levels of management and accountability Motivate, delegate, and empower appropriately, enabling direct reports to take responsibility and display appropriate creativityand initiative. Demonstrates pride in the organization's brand, services, and products by consistently delivering on the brand's promise. Drive best-in-class solutions and practices. Follow through to ensure that personal quality and productivity standards are consistently and accurately maintained. Stay relevant and up to date with legislation and new developments. Maintain positive attitude and respond openly to feedback. Handle stress in ways that do not negatively impact others. Plan and manage own workflow, anticipating obstacles, juggling priorities, and following through on objectives within agreedtime-frames and according to quality standards. Take ownership of personal career development, leveraging formal and informal opportunities. Accurately reads situations and organizational realities. Able to set aside personal agenda for the greater good. Act in an ethical, transparent, and morally defensible manner, including highlighting unethical practices. #J-18808-Ljbffr