Job Title: Leasing Manager Reports to: General Manager/ Regional Leasing Manager Direct Reports: Leasing Administrator Purpose of Position/Objective The primary responsibilities referred to are a guide only, and the responsibilities of the employee will likely be expanded upon over time and may change from time to time. Responsible for the full leasing function. Duties and Responsibilities Strategy Assist in formulating the leasing strategy for the Shopping Centre, implement and manage the leasing strategy. Leasing Implement the approved leasing strategy. Engage with tenants in leasing negotiations and deals. Manage TPN checks and surety reviews. Coordinate all lease documentation. Manage and reduce vacancy levels in the Mall. Ensure maximum sustainable rental growth on new deals and renewals. Keep up to date on new Tenants entering the market and establish relationships. Manage renewals timeously. Manage and track all lease documentation. Ensure Deposits and Bank Guarantees are in place. Manage the lease compliance process before the document is presented to the Regional Executive for signature. Ensure all signed leases are uploaded on MRI and archived. Check the lease MRI lease schedule to the lease. Weekly relevant feedback to Regional Leasing Manager and General Manager. Administration Submit content, offers and leases and all back-up documents for monthly stats to be done. Liaise with Auditors on Lease Audits. Liaise with Valuers on Property Valuation information. Budgets Assist with draft of annual budgets and forecasts. Competencies - General Accountable: Accepts full responsibility for self and contribution as a team member; displays honesty and truthfulness; confronts problems quickly; displays a strong commitment to organizational success and inspires others to commit to goals; demonstrates a commitment to delivering on his/her duty and presenting oneself as a credible representative of the Company to maintain the stakeholder’s trust Adaptability: Develops innovative approaches to address problems and drive continuous improvement in Company processes; drives effective and smooth change initiatives across the Company by communicating, confirming understanding, and actively working with stakeholders to overcome resistance Cultural Awareness: Demonstrates an open-minded approach to understanding people regardless of their gender, age, race, national origin, religion, ethnicity, disability status, or other characteristics; treats all people fairly and consistently; effectively works with people from diverse backgrounds by treating them with dignity and respect Communication: Respectfully listens to others to gain a full understanding of issues; comprehends written material; presents information in a clear and concise manner orally and in writing to ensure others understand his/her ideas; appropriately adapts his/her message, style, and tone to accommodate a variety of audiences Conflict Management: Addresses conflicts by focusing on the issues at hand to develop effective solutions when disputes or disagreements occur; helps others resolve conflicts by providing impartial mediation when needed Creativity and Initiative: Applies creative problem-solving skills to his/her work to develop solutions to problems; recognizes and demonstrates the value in taking “smart” risks and learning from mistakes; develops multiple alternatives and understands the feasibility of each; effectively shares and implements his/her ideas Decision Making: Analyzes problems by evaluating available information and resources; develops effective, viable solutions to problems which can help drive the effectiveness of the Company Flexibility: Adapts to change and different ways of doing things quickly and positively; does not shy away from addressing setbacks or ambiguity; deals effectively with a variety of people and situations; appropriately adapts one’s thinking or approach as the situation changes Punctuality and Attendance: Time management relating to Deadlines. Teamwork: Consistently works with others to accomplish goals and tasks. Treats all team members with a respectful, courteous, and professional manner; supports team despite different points of view or setbacks Considers the views of other people (and departments, if relevant) when analyzing a situation or developing a solution Consistently works well with a variety of different people; rarely encounters someone he/she cannot work effectively with on a task/project Regularly initiates communication to help solve interpersonal/team conflicts and problems Consistently attends and actively participates in Company and Department meetings, activities, and events when asked or required Provides balanced feedback to improve team collaboration and functioning on a continuous basis Requirements Minimum Qualifications Matric Degree or Diploma and/or related qualification Minimum Experience 5 years related experience Skills A proven track record of leasing management and performance management in a retail property management environment. A proven record of retail Tenant relationships Strong interpersonal and communication skills (both written and verbal), negotiation skills and proficiency in the management of relevant leasing systems.