Role Purpose The Accounts & Claims Administrator will manage medical aid claims, reconciliations, collections, and related financial administration while ensuring accurate processing, payment allocation, and query resolution. Qualifications & Skills Qualifications and Experience Previous experience with medical aid claims and collections essential Knowledge of medical aid remittance processes and claims administration essential Experience with accounting systems and financial processes Strong data capturing and reconciliation skills Practical experience using Excel spreadsheets Tertiary qualification or certificate in Accounting, Medical Administration, or related field advantageous Skills & Attributes Strong communication and interpersonal skills High attention to detail and numerical accuracy Analytical and problem‑solving abilities Strong organisational and time management skills Customer‑service orientated with effective follow‑up and negotiation skills Ability to work accurately in a fast‑paced environment Professional, discreet, and able to maintain confidentiality Key Responsibilities Process invoices, accounts receivable transactions, and medical aid claims Submit, monitor, and follow up on outstanding or rejected claims Reconcile remittances, bank transactions, and accounts receivable Resolve billing queries and payment discrepancies Follow up on overdue accounts and assist with collections Maintain accurate financial and claims records Liaise professionally with medical aids, clients, and service providers Ensure compliance with company procedures and confidentiality standards Benefits Innovative Environment: Work at the forefront of Bio Technology, where your role directly impacts people’s lives. Collaborative and Learning Culture: Join a supportive team that values your input and fosters professional growth. Employee Value Proposition: Comprehensive employee benefits – including Retirement Fund and Medical Aid, state‑of‑the‑art facilities, Earned Wage Access, etc. Employee Engagement Activities – including gifts on special occasions or milestones, paid time off on your birthday, Wellness and Social events & Training and Development. #J-18808-Ljbffr