Requirements Advanced Microsoft Excel skills Strong organisational, scheduling, and time-management abilities Accounting background advantageous MPS industry experience advantageous Previous team management experience advantageous Ability to work under pressure and solve problems effectively Sage accounting experience, that would be an extra bonus Key Responsibilities Manage a team of Operations Coordinators Schedule service calls, installations, and engineer workloads Monitor and update service tickets, job cards, and customer communications Manage warranty claims, quotations, invoicing, and SLA contracts Monitor consumables, place orders, and manage stock levels Perform operational administration, billing, forecasting, and reporting Handle customer escalations and ensure SLA compliance Personal Attributes Reliable, organised, solution-driven, customer-focused, and able to perform in a fast-paced environment.
Operations Team Leader
WEST COAST PERSONNEL
century city, century city
Published 1 days ago
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