Join TIH, home to some of South Africa’s leading financial service providers, and grow your career while being part of an organisation with purpose. Job Purpose The Senior Design Systems Designer is responsible for building, maintaining, and evolving a scalable design system that ensures consistency, efficiency, and compliance across all digital products and brands. This role enables teams to deliver cohesive, accessible, and trustworthy user experiences across apps, websites, internal platforms, and policy tools. Working closely with designers, developers, product managers, and brand teams, the designer will create reusable components, clear guidelines, and robust documentation. They will also drive governance to ensure alignment with brand, accessibility, and regulatory standards in the insurance space. Responsibilities Design and conceptualise & maintain a library of reusable UI components, patterns, and design tokens; ensure consistency and scalability across digital platforms (web, app, internal platforms such as consultant portals and self‑service tools). Maintain and evolve the Digital Corporate Identity, contributing to defining, documenting, and updating the Digital Corporate Identity to ensure consistency, accessibility, and scalability. Support the broader design team with ad hoc design initiatives and projects when required. Manage stakeholder relationships with internal clients, building effective working relationships and providing high‑quality professional services to support business strategy and plans. Collaborate cross‑functionally with product designers, UX writers, and developers to ensure the design system supports seamless end‑to‑end experiences across all platforms. Work closely with development teams to ensure components are built to specification and meet accessibility standards. Establish and uphold guidelines for usage, accessibility, and brand alignment within the design system. Conduct regular audits of digital products to identify inconsistencies and recommend improvements. Gather feedback from design and development teams to refine and expand the design system over time. Stay up to date with design trends, tools, and best practices to evolve the design system. Support implementation of customer experience initiatives, tools, and processes, including customer experience testing. Develop training courses to improve performance and meet business requirements, and provide training and documentation to help designers and developers adopt the system effectively. Champion design consistency and advocate for the value of design systems across the organisation. Lead implementation and performance of techniques such as voice‑of‑the‑customer initiatives, journey mapping, and qualitative touchpoint analysis to identify customer pain points and recommend solutions. Define and deliver products and services that meet customer needs by selecting the best approaches within established systems. Identify shortcomings and suggest improvements to existing processes, systems and procedures, delivering a plan for a change‑management component. Act as a subject‑matter expert, maintaining external accreditations and staying current on regulation and industry best practices through professional development and continued learning. Education Matric / Grade 12 / SAQA Accredited Equivalent (Essential). A relevant design‑related qualification (degree / diploma / certificate) (Essential). Experience Minimum of 5 years professional experience in UX/UI or Product Design, of which 2 years focused experience on design systems (creation, maintenance, or governance). Experience in the Financial Services industry (Advantageous). Think you have what it takes to be part of an unstoppable team who constantly finds better ways to give peace of mind? Don't wait, apply now. #J-18808-Ljbffr