Century City, CPT | Office-based | Permanent Market related salary , depending on your skills and experience ***No applications outside of Cape Town will be considered*** Unlock your IT career potential with one of South Africas leading technology solutions providers. We are looking for a driven and service-oriented Junior System Support Engineer to join our clients Cape Town team. If you're passionate about troubleshooting, eager to grow and ready to build a solid foundation in IT infrastructure support, with opportunity to grow, his is your opportunity. What You Bring / Requirements: 1 - 3 years' experience in IT Support Valid driver's licence and your own vehicle (NON-negotiable) Hunger to continuously learn & know what is new in the IT zoo Confident remote support skills on Windows 10/11 Knowledge of Windows Server (2012 R2 2022), Active Directory, DNS, DHCP Familiarity with IP addressing, subnetting, basic routing Strong communication skills (written & verbal) Certifications: A+, N+ required Microsoft or Endpoint Security (advantageous) What Youll Be Doing: Remote & Onsite Support Provide high-quality remote support for desktops (Windows 10/11) and perform occasional client visits for consulting and SLA service. System Maintenance Assist in patching, version upgrades, and endpoint/server upkeep using enterprise-grade monitoring and patch management tools. Collaboration & Communication Liaise with peers and clients, ensuring smooth incident resolution and exceptional service delivery. After-hours Coverage (Occasional) Be part of the on-call support team on a rotational basis (under supervision or shadowing). Why This Role Stands Out Structured career development: Ideal for IT professionals eager to progress into more senior infrastructure or consulting roles. Cutting-edge exposure: Get hands-on with diverse Wintel technologies across multiple client environments. Dynamic environment: Work remotely and on-site with a range of businesses, supported by an experienced team. Ongoing learning: Gain experience in system maintenance, patching, and remote desktop/server troubleshooting all with regular training opportunities. Your Growth Path This role is designed for a Junior Support Engineer ready to expand their skills, gain visibility across a wide array of systems, and ultimately grow into more senior support or specialist roles within a highly respected tech firm. Upskilling is highly supported If youre proactive, technically curious and serious about growing in the IT space, this role is made for you. Apply now and start your next chapter in your career