In order to be considered the following is required: Bachelor’s degree in Hospitality Management, Marketing, Business, Luxury Brand Management or related field preferred 3 – 7 years’ experience in luxury hospitality, premium FMCG, beauty, wellness, hotel procurement or luxury brand sales Proven experience managing high-value client relationships and driving business development Strong understanding of luxury hotel operations and guest experience expectations Existing network within the hospitality industry is highly advantageous Skills & Competencies: Exceptional interpersonal and communication skills Strong presentation and negotiation abilities Luxury brand awareness and professional presence Relationship-driven with high emotional intelligence Commercially minded and results-oriented Ability to work independently and travel frequently Excellent organizational and CRM management skills Strong attention to detail and service excellence mindset Responsibilities: Brand Representation & Relationship Management: Serve as the face and ambassador of the brand within the luxury hospitality industry Build and maintain strong relationships with hotel executives, purchasing teams, brand standards managers and spa/wellness leadership Represent the company at luxury hospitality events, trade shows, industry activations and networking functions Deliver exceptional brand presentations and product storytelling aligned with luxury guest experience standards Business Development & Sales Growth: Identify and secure new business opportunities within luxury hotels, resorts, safari lodges, boutique properties and hospitality groups Develop strategic account plans to grow regional and national market presence Conduct client consultations to recommend tailored amenities programs and guest experience solutions Drive revenue growth through upselling, cross-selling and long-term partnership development Client Experience & Brand Standards: Ensure all client touchpoints reflect premium brand positioning and service excellence Collaborate with hotel partners to customize amenities programs that align with brand identity and guest demographics Monitor industry trends, competitor activity and evolving guest expectations within luxury hospitality Gather client feedback and market insights to support product innovation and service enhancements Marketing & Brand Activation: Support product launches, campaign activations and experiential marketing initiatives Coordinate sampling programs, brand gifting and VIP client experiences Collaborate with marketing teams on content creation, social media visibility and hospitality-focused brand campaigns Maintain visual merchandising and presentation standards during client meetings and events Reporting & Administration: Maintain accurate CRM records, sales forecasts and client engagement reports Track sales performance against targets and KPIs Prepare proposals, presentations and partnership agreements Provide regular market intelligence and strategic feedback to leadership Information displayed above not limited to advertisement. Please consider your application as unsuccessful if you have not received a response within 14 days of submitting your application.
Brand Manager (Hospitality)
BE DIFFERENT RECRUITMENT
johannesburg, johannesburg
Published 23 days ago
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