Key Responsibilities: Plan and manage staff schedules (weekends/public holidays) within budget, with required approvals Supervise workforce to reduce time theft, fraud, and improve timekeeping accuracy Coordinate daily staff activities to ensure roles are executed effectively Train and develop employees to build a multi-skilled team Conduct quarterly performance assessments in line with HR policies Enforce disciplinary procedures consistently Ensure compliance with OSHA and workplace safety requirements Conduct regular spot checks on product handling, stacking, and storage practices Oversee cold store operations to minimize theft, shrinkage, damage, and waste Manage stock rotation (FIFO) and identify short-dated stock early to reduce losses Verify expiry dates on picked goods and account for all stock wastage/breakages Monitor and record cold room temperatures (4°C7°C) and maintain compliance logs Ensure vehicle refrigeration units are functioning (set around 2°C) before loading Protect cold chain integrity at all times (no exposure of products to warm conditions) Prevent loading of damaged stock and report issues immediately Supervise loading operations to ensure accuracy, compliance with pick lists, and route schedules Prevent overloading and make adjustments to ensure legal compliance Perform random temperature checks on loaded products Secure vehicles after verification of stock, documentation, and signatures Maintain clean, organized cold store and loading areas ("clean as you go" zero-tolerance policy) Ensure daily cleaning checklists are completed and hygiene standards are maintained Comply with food safety, hygiene, and quality SOPs and legislation requirements Ensure staff receive proper induction training on food safety, hygiene, and quality Complete all operational records and reports accurately and on time Participate in internal audits and implement corrective actions Report and escalate unsafe conditions or incidents under SHE/OHS requirements Maintain safety training compliance for all staff Ensure departmental safety performance meets target (DIFR Requirements: Grade 12 or Equivalent Forklift license (valid) Basic Supervisor Qualification 1 years experience in FMCG Warehouse environment 3 years of experience working in a supervisory capacity Computer literate, experience in working with warehouse systems.