Our client is seeking a resilient and proactive HC Generalist with a strong background in Employee Relations (ER) to join their dynamic Human Capital team. The ideal candidate will thrive in high-pressure environments, demonstrate exceptional work ethic, and bring a positive, solutions-oriented attitude. This role is critical in supporting line management with all ER matters, ensuring compliance, and driving continuous improvement in HR processes. QUALIFICATIONS & EXPERIENCE Bachelor’s degree in Human Resources, Industrial Psychology, or related field. Minimum 5 years’ experience in a generalist HR role with a strong focus on Employee Relations. Proven experience handling disciplinary hearings, grievances, and CCMA representation. Solid understanding of South African labour legislation and HR best practices. Experience working in fast-paced, high-pressure environments. KEY RESPONSIBILITIES Employee Relations & Compliance Provide expert guidance and support to line managers on disciplinary processes, grievances, and conflict resolution. Represent the organisation at the CCMA and other dispute resolution forums. Ensure compliance with labour legislation, internal policies, and procedures. Assist in identifying and mitigating HR-related risks and fraud controls. HR Operations & Administration Maintain accurate and up-to-date employee records (electronic and hard copy). Provide cross-functional administrative support across the Human Capital division. Maintain and update master data on the HR Information System (HRIS). Reporting & Data Analysis Prepare and analyse employee-related data to support decision-making and workforce planning. Generate management reports and provide insights to support employee relations and performance management. Process Improvement & Systems Assist the Human Capital Manager in improving HRIS processes and functionality. Governance & Risk Management Support internal, external, and ISO audit requirements. Ensure adherence to ISO9001:2015 quality standards. Enforce Service Level Agreements (SLAs) to minimise business risk and ensure continuity. Stakeholder Engagement Build and maintain strong relationships with internal and external stakeholders. Represent HC in committees, task teams, and meetings as required. Communicate HC initiatives and updates effectively across the organisation. Key Competencies Strong interpersonal and conflict resolution skills. High level of integrity, discretion, and professionalism. Analytical mindset with attention to detail. Excellent communication and report-writing skills. Proficiency in HRIS systems and Microsoft Office Suite. Ability to manage multiple priorities and meet deadlines. #J-18808-Ljbffr