Deli Manager required for a renowned retail food store based in Zwelitsha Key Responsibilities include but are not limited to the following: Staff Management: Scheduling: Creating work schedules to ensure adequate coverage during peak and off-peak hours. Performance Management: Monitoring employee performance, providing feedback, and handling disciplinary issues as necessary. Customer Service: Customer Interaction: Engaging with customers to understand their needs, answer questions, and address any concerns or complaints. Service Quality: Ensuring that staff provide high-quality service and that customer expectations are consistently met or exceeded. Food Preparation and Safety: Food Handling: Overseeing the preparation and presentation of deli products, including meats, cheeses, salads, and sandwiches, while adhering to safety and hygiene standards. Inventory Management: Monitoring stock levels, ordering supplies, and managing inventory to prevent shortages and reduce waste. Compliance: Ensuring compliance with health and safety regulations, including proper food storage and sanitation practices. Financial Management: Budgeting: Managing the deli’s budget, including controlling costs and maximizing profitability. Sales and Pricing: Setting prices for products, running promotions, and analyzing sales data to drive growth and meet financial targets. Store Operations: Product Display: Designing attractive product displays to encourage sales and enhance the overall shopping experience. Equipment Maintenance: Ensuring that deli equipment is properly maintained and repaired as needed. Marketing and Promotion: Promotions: Developing and implementing marketing strategies to promote deli products and attract customers. Community Engagement: Engaging with the local community through events or partnerships to build a loyal customer base. Skills and Qualifications: Chef experience At least 3 years + experience within a similar role Leadership: Strong leadership skills are essential for managing a team and driving performance. Customer Focus: Excellent interpersonal skills to interact effectively with customers and address their needs. Organizational Skills: Ability to manage multiple tasks, including inventory control, staff scheduling, and financial management. Knowledge of Food Safety: Understanding of food safety regulations and best practices for handling and preparing food. Problem-Solving: Ability to address and resolve issues that may arise in the deli department #J-18808-Ljbffr